- 2-Way Texting🧰 Growth Suite
- Sending texts to customers and reading their replies in one inbox.
- AI Reply Draft⭐ Reviews
- A suggested reply written by AI from the review and your profile. Nothing posts until you approve it.
- Automation🧰 Growth Suite
- A step that runs on its own, like sending a reminder text the day before an appointment.
- Average Rating⭐ Reviews
- Your stars averaged across all reviews, rounded to one decimal.
- Basic Plan🏷️ Plans & Badges
- The free listing: name, category, address, phone, hours and one photo.
- Booking Link🏪 Listings
- A web address where customers can book or reserve. It powers the Book Now button.
- Call📊 Insights
- A tap on your phone number from your listing.
- Call to Action📣 Marketing
- The one thing you want a customer to do next, like Call, Book or Visit.
- Category🏪 Listings
- The type of business you are, used to group you with similar businesses in city directories.🧪 Example Bakery, Hair Salon, Plumber
- City Platform🏪 Listings
- A local directory website for one city that shows your Business Nexus listing.
- Claiming🏪 Listings
- Signing up and proving you run a business so you can manage its listing.
- Click📊 Insights
- A tap on your Website or Book Now button.
- Conversion📊 Insights
- A customer taking action, calling, clicking your website or booking.
- Cover Photo🏪 Listings
- The first photo on your listing. It's the image people see first in directories.
- CRM🧰 Growth Suite
- Customer relationship manager: one place for every lead and customer, with notes and history.
- Deal📣 Marketing
- A limited offer shown on your listing, with an optional promo code and end date.
- Essentials, Featured and Premium🏷️ Plans & Badges
- Paid plans (from $29 a month) that unlock more photos, buttons, deals, events and higher placement.
- Event📣 Marketing
- Something happening at your business on a date, a class, tasting, launch or sale.
- Featured Badge🏷️ Plans & Badges
- A label on Featured and Premium listings that makes them stand out on city platforms.
- Featured Placement🏷️ Plans & Badges
- Showing near the top of your category in city platform listings.
- Foot Traffic📣 Marketing
- The number of people who walk into your business.
- Growth Suite🧰 Growth Suite
- A business toolkit we are building: CRM, texting, email, booking and more. It is in development, not available today, with eligibility limited to Featured and Premium.
- Homepage Spotlight🏷️ Plans & Badges
- A rotating spot on a city platform's homepage for Featured and Premium businesses.
- Invite Link👥 Team & Account
- A private link you share with a teammate so they can join your business in Business Nexus.
- Listing🏪 Listings
- Your business page, profile, hours, photos, menu, deals, events and reviews.
- Member Perk🎁 Member Benefits
- An exclusive offer your business gives to members of an organization.
- Membership Pass🎁 Member Benefits
- A short-lived pass on a member's phone that your staff can scan to confirm membership in store.
- Menu & Price List🏪 Listings
- Items, services or products with prices, grouped into sections customers can scan.
- Organization🎁 Member Benefits
- A university, association, chamber, club or employer that runs a perks program for its members.
- Owner👥 Team & Account
- The person who claimed the business. Only the owner can invite or remove team members.
- Owner Reply⭐ Reviews
- Your public response under a review. Future customers read these to see how you treat people.
- Page View📊 Insights
- One visit to your listing on any city platform.
- Pipeline🧰 Growth Suite
- The stages a lead moves through, from first contact to paying customer.
- Promo Code📣 Marketing
- A short code customers mention or enter to get a deal.🧪 Example SPRING10
- Public Page🏪 Listings
- The version of your listing anyone can open and share, without signing in.
- QR Code📣 Marketing
- A square barcode phones can scan to open a link, used on posters, receipts and tables.
- Review⭐ Reviews
- A customer's star rating and comment about your business.
- Review Gating⭐ Reviews
- Only asking happy customers for reviews. It's against most platforms' rules, ask everyone.
- Review Kit⭐ Reviews
- A printable QR poster and link that sends customers straight to your review form.
- Sales Funnel🧰 Growth Suite
- A short series of pages that guides visitors toward one action, like booking or buying.
- Special Hours🏪 Listings
- One-off hours for a specific date, like a holiday, that override your weekly hours.
- Sync🏪 Listings
- Changes you save in Business Nexus appear on every city platform you've picked, usually within 30 seconds.
- Tagline🏪 Listings
- A one-line summary shown under your name. Say what you do and why you're different.🧪 Example Wood-fired sourdough, baked every morning.
- Team Member👥 Team & Account
- Someone you invited to help manage your listing. They can edit everything except team settings.
- Unlock🎁 Member Benefits
- When a verified member reveals your perk code or link. Counted per organization.
- Verified Member🎁 Member Benefits
- Someone their organization has confirmed belongs to it. Only they can reveal perk codes.
- Verified Owner🏷️ Plans & Badges
- A badge showing our team confirmed you run the business.
- Weekly Hours🏪 Listings
- Your regular opening times for each day of the week.
- Weekly Report📊 Insights
- A summary of this week's views, actions and reviews compared with last week.